<div class="_help_font_site selected-art-author"> <p>a. &nbsp; Prescription and PD<br /> Glasses prescriptions are necessary for us to process an order for prescription glasses. (If there is no problem with your eyes and you do not need prescription lenses, you could choose non-prescription lenses)</p> <p>PD stands for (Pupillary Distance), which is the distance between your pupils in&nbsp;millimetres. PD is very important so that we are able to accurately fit&nbsp;your lenses to achieve visual acuity.</p> <p>If there is no PD number on your prescription paper, you can measure it yourself.<span style="font-size:medium"> &nbsp;</span><span style="font-size:16px"><a href="https://firmoo.co.uk/help-p-190.shtml">https://firmoo.co.uk/help-p-190.shtml</a></span><span style="font-size:medium"> </span>(Checking the measurements&nbsp;with your doctor is recommended)<br /> <br /> b. &nbsp; PayPal Account/Credit Card/Debit Card</p> <p>To guarantee a convenient and secure payment environment, we currently only accept payment via PayPal. If you do not have a PayPal account, you can also pay using a credit card/debit card in PayPal as a PayPal guest.&nbsp;<span style="font-size:medium"><a href="https://firmoo.co.uk/help-p-204.shtml">https://firmoo.co.uk/help-p-204.shtml</a></span></p> <p>please note that currently we do not accept&nbsp;cheques&nbsp;and cash as payment.<br /> <br /> <span style="font-size:medium">c. &nbsp; Shipping address</span><br /> Your shipping information is a requirement for the order to be fulfilled. &nbsp;This should include your Name, Residential/Postal address and Phone Number.</p> <p>Please note, if you choose the&nbsp;Express Service, do not use your P.O. Box in the address.<br /> <br /> d. &nbsp; Frame size and frame style<br /> Click on&nbsp;the following link to find out more about face shape and frame styles:<span style="font-size:11.5000pt"><span style="font-family:Roboto-Regular">&nbsp;</span></span><span style="font-size:medium"><a href="https://firmoo.co.uk/help-p-236.shtml">https://firmoo.co.uk/help-p-236.shtml</a></span><br /> Use our try-on system to find your preferred style:<span style="font-size:medium">&nbsp;<a href="https://firmoo.co.uk/help-p-232.shtml">https://firmoo.co.uk/help-p-232.shtml</a></span><br /> Measuring the frame size is very important. Find out how to do this by following this link:&nbsp;<span style="font-size:medium"><a href="https://firmoo.co.uk/help-p-167.shtml">https://firmoo.co.uk/help-p-167.shtml</a></span></p> </div>

SUMMER SALE 🌻 2FOR1 + 15% OFF LENSES

×
BACK
Order
Shipping and tracking
Returns
Prescription
Lenses
Account
Frames
Payment
Sunglasses
Coupon
Terms and Conditions

What does the order status mean?

What is necessary to place order at Firmoo?

How can I change or cancel the order?

How to place an order at Firmoo?

What free gifts do you offer with an order?

How to upload a prescription?

How to order non-prescription glasses with blue-light blocking lens?

Why choose Firmoo?

What is the background of Firmoo?

How to order single vision reading glasses?

Can I order the frame with plain lenses or no lenses?

How do you ensure the product quality?

60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt.
365-Day Warranty
Covering any possible defect in materials and workmanship.
Live Chat 24/7
We are always online for you.