<p><strong>Purchasing eyeglasses at Firmoo&nbsp;is easy at your fingertips. There are 2 ways to place an order.<br /> <br /> Method 1: Contact us via Live Chat and&nbsp;our representatives will assist to create a shopping cart.<br /> <br /> Method 2: Follow the below steps.</strong></p> <p><strong>Step 1: Filter the size and click on the frame you are going to order.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/jxZuGrloG82ItHTe.png" /></p> <p><br /> <strong>Step 2: Choose the colour and click the &quot;Select Lenses&quot; button to continue.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/sZnkCABWMQ02cWcA.png" /></p> <p><br /> <strong>Step 3: Choose the glasses type you need.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/Cvy4v4Fcb22zFt3T.png" /><br /> &nbsp;</p> <p><strong>Step 4: Fill in your prescription and PD or upload your prescription.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/WqhWrYysczMvkZ8m.png" /></p> <p>&nbsp;</p> <p><strong>Step 5: Select the usage requirement&nbsp;of your glasses.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/SycpGDHGLYoBYcXE.png" /><br /> &nbsp;</p> <p><strong>Step 6: Select the lens type, thickness, coating and add to cart.&nbsp;</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/UbvCdOe8Xbzif3jS.png" /></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/1BEqzFs1LhVlR8sw.png" /><br /> <img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/1BuH7cKJ8YocSITY.png" /></p> <p><strong>Step 7: Navigate to your shopping cart to confirm your order, and then proceed to checkout.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/deMYttdHFTcLAzzC.png" /></p> <p><br /> <strong>Step 8: Checkout</strong><br /> &nbsp;</p> <p><strong>Enter your shipping address<br /> Notice</strong>: We cannot ship to PO BOX addresses&nbsp;using the Express option, please enter a personal/home shipping address instead or change to standard shipping.</p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/IqVar30DUHrESOBx.png" /></p> <p><br /> <strong>Choose the shipping and payment method</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/T0S7Sba1kXrlP0hQ.png" /></p> <p><strong>&nbsp;</strong><br /> <strong>Redeem any coupon code you may have. And leave a message if you have any special requirements on the order.</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/email/2021/1021/WGH2SruC9UgHTNWG.png" /><br /> &nbsp;</p> <p><strong>Step 9: Pay for the order:</strong></p> <p><strong>Pay with PayPal</strong></p> <p><img alt="" src="https://df5apg8r0m634.cloudfront.net/images/2019/1223/u1EofdaIq1.png" /><br /> &nbsp;</p> <p><strong>Step 10: Await delivery of your order.</strong></p> <p>&nbsp;</p> <p><strong><em>If you have any question about ordering, feel free to contact us.</em></strong></p>

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60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt.
365-Day Warranty
Covering any possible defect in materials and workmanship.
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