2025 Style Picks! 👓 2FOR1 FREE + 15% Off Lenses | Use Code: 2FOR1
IMPORTANT TIPS
1. Check Prescription
Our professional opticians will check your prescription before processing. If any information needs to be confirmed, we will contact you immediately via email. Please add us to your email address book, so that you could receive our emails normally.
2. Estimated Time of Arrival
Order placed
processing time
5-7 business daysdetails
Shipped
shipping time
5-7 business daysdetails
Delivered
3. Track My Order
You could check and track your order in your Order List.
4. Change/ Cancel Order
If you need to change the shipping address only, please contact us.
If you need to change any other things about your order except shipping address, please submit the cancel request in your order list and then reorder.
Once your order status becomes 'Processing' and it has been over 24 hours after placing an order, which means it is already in the stage of production, the lens cannot be recycled and you will be charged processing fee £4.00GBP for cancellation.
Please kindly confirm your order details carefully!
60-day Return & Exchange
Unsatisfactory glasses can be exchanged or refunded within 60 days of receipt. 365-Day Warranty
Covering any possible defect in materials and workmanship.Live Chat 24/7
We are always online for you.
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